Tp77 Privacy Policy – Your Data, Our Responsibility

Welcome to tp77.pro. This Privacy Policy Explains how tp77 collects, uses, and protects your personal information. By using our platform, you agree to this Privacy Policy.

Tp77 is committed to providing a safe and trusted online gaming experience for users in Bangladesh. We believe your privacy is a fundamental right, and we handle your information accordingly. This Privacy Policy Our Terms & Conditions and Responsible Gaming Applies alongside the policy.

When you create an account and use our services on tp77, we may collect the following types of information. Each piece of data is collected for a specific and legitimate purpose.

We do not collect any information beyond what is listed above. If you are ever asked for additional data without your permission, that request does not come from tp77 officially.

Tp77 collects information in several ways. Here is a full breakdown so you know exactly what to expect at every step.

• Registration Form: Information you provide when opening an account is collected directly.
• KYC Verification Process: Information is collected from documents submitted during identity verification.
• Payment Transactions: Transaction data is received from the payment gateway during deposits and withdrawals.
• Automatically Collected Data: When you browse our site, technical information is automatically collected through cookies and log files.
• Support Contact: When you contact us via live chat or email, a record of that conversation is retained.
• Gaming Activity: Your gameplay patterns, bet amounts, and results on the platform are logged automatically.

Your collected data is used solely for the purposes listed below. We never use your information for irrelevant or unethical purposes.

• Account Management: To create your profile, verify login, and ensure account security.
• Service Delivery: To deliver gaming services, deposits, withdrawals, and bonuses accurately.
• Fraud Prevention: To detect suspicious transactions or multiple accounts.
• Customer Support: Your previous conversation history is used to resolve your issues faster.
• Legal Obligations: To comply with requests from government or regulatory authorities.
• Service Improvement: Usage patterns are analyzed to improve your experience on the platform.
• Promotion Contact: With your consent, to inform you of new offers and updates (unsubscribe at any time).

Tp77 does not share your personal information with third parties as a general rule. However, limited sharing may occur in the following specific circumstances:

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive the necessary information to process transactions. They are bound by their own privacy policies.
• Technology Service Provider: Server hosting and cybersecurity providers may access limited data under contractual agreements.
• Legal Obligations: Information may be disclosed in response to a court order, government investigation, or valid request from a regulatory authority.
• Anti-Money Laundering: We are legally obligated to report suspicious financial activity to the relevant authorities.

Your Privacy Policy tp77 employs industry-leading security measures to keep your data safe. Our technical team continuously monitors the system to prevent any unauthorized access.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted in accordance with industry standards.
• Firewall Protection: An advanced firewall system protects our servers from external attacks.
• Two-Factor Authentication: Suspicious login attempts trigger additional verification steps.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Staff Training: Our staff receive regular training on data protection.
• Data Backup: Critical data is stored on secure backup servers.

Tp77 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site. We only use essential and functional cookies.

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring platform security. They cannot be disabled.
• Functionality Cookies: Used to remember your preferred language, theme, and settings.
• Analytical Cookies: Used to understand which sections of the site receive the most traffic. All such data is processed anonymously.
• Cookie Controls: You can delete or disable cookies at any time through your browser settings. Please note that some features may not function properly as a result.

Your data is not kept longer than necessary. Once the specific purpose has been fulfilled, it is securely deleted or anonymized.

• Active Account: All data is retained for as long as your account remains active.
• After Account Closure: Data may be retained for up to 5 years after account closure to meet legal obligations.
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: Retained for up to 5 years after account closure, then securely deleted.
• Marketing Information: If you unsubscribe, your data will be deleted within 30 days.
• Inactive Accounts: If there is no activity on your account for 12 months, we will send you a notice, and if there is no response, the account closure process may be initiated.

Every tp77 user has several important rights over their own data. This Privacy Policy you may exercise these rights at any time.

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: If any of your information is inaccurate, you may request a correction.
• Right to Erasure: You may request deletion of your data in certain circumstances; however, data required for legal obligations may not be removable.
• Right to Restrict Processing: You may request that the processing of your data be restricted for specific reasons.
• Right to Portability: You may request a copy of your data in a commonly used format.
• Right to Object: You may object to marketing communications or profiling at any time.

Tp77 is strictly prohibited for anyone under 18. We do not knowingly collect personal information from minors.

• Date of birth is verified at registration and users under 18 are not permitted to register.
• The KYC process includes additional age verification checks.
• If a minor is suspected of having created an account, that account will be immediately suspended and any collected data will be deleted.
• If parents believe their child is using our platform, please notify us immediately.

Our services, technology, and regulatory environment may evolve over time. In such cases, this Privacy Policy may need to be updated.

• Any changes will be published on this page, and the "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified via your registered mobile number or email for any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree with the updated policy, please request account closure and withdraw any remaining balance.

If you have any questions, concerns, or complaints about this privacy policy, our dedicated privacy team is always ready to help.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Responses are typically provided within 24–48 hours
• Language: Support available in Bengali and English